During large power outages, such as after hurricanes, FPL follows an overall plan that calls for restoring power to the greatest number of customers safely and as quickly as possible. After a strong storm or hurricane, our restoration process is as follows:
When outages occur, we know our customers want and need information on when their power will be restored. FPL will provide updated restoration time estimates and other progress reports via our FPL Mobile App in the App Store or Google Play, or text the word “App” to MyFPL (69375) or through the following social media handles:
You can also find information on FPL’s blog, FPL’s outage page or by calling FPL’s outage number: 1-800-4-OUTAGE
We’re prepared for storm season and urge our customers to prepare, as well. Keep your family safe with a plan that includes evacuation routes, special medical needs, important phone numbers and supplies.
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The following checklist can help you and your family stay prepared for impending storms this hurricane season:
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